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About Federal Guard Insurance
About Federal Guard Insurance
Protecting What Matters Most
Protecting What Matters Most
At Federal Guard Insurance (FGI), we believe insurance is more than a policy it's a promise to protect the people, businesses, and communities we serve. Our mission is to provide dependable insurance solutions backed by exceptional customer service, personalized guidance, and long-term relationships built on trust.
Whether you're protecting your home, vehicle, business, or family's future, our experienced professionals are committed to helping you find coverage that fits your needs and budget.
We work diligently to make insurance simple, transparent, and accessible, empowering our clients to make informed decisions with confidence.
Meet Our Leadership Team
Our leadership team brings together expertise in insurance, operations, finance, and risk management to ensure Federal Guard Insurance delivers exceptional service and lasting value to every client.
Matthew Stafford
Matthew Stafford
Chief Executive Officer (CEO)
Chief Executive Officer (CEO)
Matthew Stafford serves as the Chief Executive Officer of Federal Guard Insurance, providing strategic leadership and guiding the company's long-term vision for growth and innovation. With extensive experience in business leadership and organizational development, he is committed to building a customer-focused organization grounded in integrity, operational excellence, and trust.
Under his leadership, Federal Guard Insurance continues to strengthen its commitment to personalized service, responsible business practices, and delivering reliable insurance solutions that meet the evolving needs of individuals, families, and businesses.
Areas of Leadership
Corporate Strategy
Executive Leadership
Business Development
Organizational Growth
Client Experience
Contact: matthewstafford@federalguardinsurance.com
Chad Heath
Chad Heath
Managing Director
Managing Director
As Managing Director, Chad Heath oversees the company's daily operations and ensures every department works together efficiently to deliver exceptional customer service. He focuses on operational excellence, strategic planning, and maintaining high standards across the organization.
Chad works closely with leadership teams to improve processes, support employees, and drive sustainable business growth while ensuring clients receive timely and professional service.
Areas of Leadership
Business Operations
Strategic Planning
Performance Management
Process Improvement
Team Development
Recruitment
Contact: chadheath@federalguardinsurance.com
Ruby Marshall
Ruby Marshall
Director of Claims & Customer Experience
Director of Claims & Customer Experience
Ruby Marshall leads the Claims and Customer Experience division, ensuring every client receives responsive, compassionate, and efficient support throughout the claims process. She is dedicated to creating positive customer experiences by simplifying complex insurance matters and maintaining high service standards.
Her team works diligently to process claims accurately while providing clear communication and personalized assistance during every stage of the customer journey.
Areas of Leadership
Claims Administration
Customer Relations
Service Quality
Claims Process Improvement
Client Advocacy
Contact: rubymarshall@federalguardinsurance.com
Greis Carpenter
Greis Carpenter
Chief Compliance & Risk Officer
Chief Compliance & Risk Officer
Greis Carpenter oversees the company's Compliance and Risk Management functions, ensuring Federal Guard Insurance maintains strong regulatory standards, ethical business practices, and effective internal controls.
Working closely with operational teams, Greis promotes accountability, risk awareness, and continuous improvement while helping the organization adapt to evolving regulatory requirements.
Areas of Leadership
Regulatory Compliance
Risk Management
Internal Audit
Corporate Governance
Operational Controls
Contact: greiscarpenter@federalguardinsurance.com
Our Commitment
Our Commitment
At Federal Guard Insurance, we understand that every client has unique needs. That's why we take the time to listen, understand your goals, and recommend coverage tailored to your situation. Our commitment extends beyond selling insurance we're here to provide guidance, support, and peace of mind whenever you need us.
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